Shipping policy

At KBIR Wellness, we aim to provide a smooth and efficient shopping experience. Below are the details of our shipping policy:

1. Processing Time

Orders are processed within 1-2 business days, excluding weekends and holidays. You will receive an email notification with tracking information once your order has been shipped.

2. Shipping Locations

We only ship within India.

3. Shipping Costs

Shipping charges are calculated during checkout based on your delivery address. We offer free shipping on orders over a specific amount (check the website for current promotions).

4. Delivery Time

  • Domestic Orders: Delivery typically takes 3-7 business days, depending on the destination.
  • Delivery times may vary due to weather conditions, holidays, or unforeseen events.

5. Order Tracking

Once your order is shipped, you will receive a tracking number to track the delivery status.

6. Lost or Damaged Items

If your item is lost or damaged during shipping, please contact us within 48 hours of receiving the package. We will resolve the issue with the courier service.