We understand that things can change, and we offer a flexible cancellation policy:
1. Order Cancellation
You can cancel your order within 24 hours of placing it, provided the order has not been shipped. Please contact us at info@kbirwellness.com or +91-81999-03101 to cancel your order.
2. After Shipment
Once your order is shipped, it cannot be cancelled. However, you may request a return if the product is damaged upon arrival (please refer to our return policy below).
3. Refunds
If the cancellation request is made within the allowed timeframe, a full refund will be processed using the original payment method. Refunds typically take 5-7 business days to reflect in your account.